Privacy Policy
Last updated: 31 December 2025
1. Introduction
Welcome to Elevate Lofts ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please find our contact details at the bottom of this document.
2. What Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Project details and budget preferences
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders/projects.
- To send you marketing and promotional communications (with your consent).
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
5. Contact Us
If you have questions or comments about this policy, you may contact us by email at hello@elevatelofts.co.uk, by phone at 020 4577 1948, or by post to:
Elevate Lofts Ltd104 Manor Farm Drive
Chingford, London, E4 6HH